Payment Policy

At Islaelena, we are committed to providing a secure, transparent, and straightforward checkout experience. Please review our accepted payment methods and pricing structure below.

1. Accepted Payment Methods

We accept the following major credit cards for all purchases of our storage baskets and bins:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • JCB

(Note: We currently only accept the credit cards listed above. We do not accept cash on delivery (COD), checks, money orders, or bank transfers.)

2. Currency and Pricing

  • Currency: All prices listed on our website are in US Dollars (USD). All transactions will be processed in USD.

  • Total Cost: The total amount you will pay at checkout is the price of your selected item(s) plus any applicable state and local sales taxes (calculated at checkout based on your shipping address).

3. No Hidden Fees & Free Shipping

We believe in 100% transparent pricing. Islaelena offers Free Standard Shipping ($0.00) on all orders. We do not charge any additional handling fees, processing fees, or hidden surcharges. The price you see at the final checkout stage is the exact amount that will be billed to your card.

4. Payment Security

Your online safety is our priority. Islaelena operates on a secure platform with SSL (Secure Socket Layer) encryption technology. This ensures that your payment information and personal details are fully encrypted during transit.

  • We do not store your full credit card number or CCV on our servers.

  • All transactions are processed directly through our secure, PCI-compliant third-party payment gateways.

5. Billing Descriptors

When you complete a purchase, the charge will appear on your credit card statement. If you do not recognize a charge, please contact our support team immediately before contacting your bank.

6. Contact Information

If you experience any issues during checkout or have questions regarding your payment, please contact us:

  • Email: support@islaelena.com

  • Phone: +1 5708077279

  • Business Address: 142 Onocop Drive, Pocono Lake, Pennsylvania 18347, United States